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26-27 May 2025 | ICC SYDNEY, DARLING HARBOUR
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App FAQs – Buyers

The Naturally Good event app will be the hub for agenda sessions, exhibitor information and conscious connections. Keep track of the agenda, manage your own personal schedule and book relevant meetings to grow your business.

Prepare for an elevated experience onsite at Naturally Good – our matchmaking service is exclusively offered to buyers!

The event and networking app is powered by Brella.

How to get the App

You will receive a unique invitation link and join code in your email to sign up for the Naturally Good app. 
 
Then we suggest you:
  1. Download the app on Google Play or App Store
  2. Create your profile or login to your existing account through the link we’ve sent to you by email
  3. Set up your networking profile and book your first meetings
You can also use Brella on your favourite browser via https://naturallygoodexpo.brella.io

Search “Naturally Good Expo” in the App Store or Google Play and download the app before the event.

If you have used Brella before, you can use the same account for the event. If it’s your first time, you will need to create an account.

  • To initiate set up, enter your email address or click the invite link found in your email sent by the event team
  • Follow the prompts to create an account
  • Fill in your details and input a password
  • Accept the T&C agreement

You have successful logged into Brella!

Attendees need a join link or join code to join the event.

Each event has a join code that is unique to the attendee. The join code/join link will be shared in the registration or confirmation email prior to arriving onsite. Once you have an account, you can log back into Brella any time through the web app or mobile app.

How to use the App

  1. Open the side navigation panel (three horizontal lines in the top left corner / the “Hamburger”)
  2. Select “Schedule”
  3. Choose which day you would like to see the agenda for
  4. Scroll down or across to browse all sessions
  5. Bookmark the sessions you don’t want to miss by selecting the session then tapping the bookmark in the top right corner.

Bookmarked sessions will appear in your own personal schedule (found in “My Schedule”) and you can choose whether to be available for  1:1 meetings during this time or not.

Navigate to the Full Event Agenda, click on the slider control icon, then choose from any of the 3 layout options.

From the side navigation panel, you can find “Exhibitors”. Here you can search by Company Name using the search bar.

In the side navigation panel you have access to the Agenda, Speakers, Exhibitors, Product Directory, Floorplan, Sponsors and a list of all other attendees utilising the app. Time to start networking!

Booking meetings

  1. Scroll the list of your matches and then click “Chat/Suggest Meeting”
  2. Profile card opens, then click “Chat” or “Suggest Meeting”
  3. Find available time for the meeting and click “Select time”. Note you can also select the location for the meeting – Networking Lounge or at an Exhibitor stand?
  4. Write a message and click “Send meeting request!”

Don’t forget to include a message with your request to let the other person know why you’re interested in meeting with them. Whilst the meeting is pending, you can send one follow-up message. Once the meeting has been accepted, the chat feature will re-open.

Only Buyers can schedule 1:1 meetings with Exhibitors and other Buyers.

You have the option to accept, decline or reschedule the meeting.

There’s no limit to the number of meetings you can book for the duration of the event.

Each meeting slot is 20 minutes. With the first meeting slot available at 9:30am on Monday and Tuesday, and the last meeting slot at 4pm.

  1. In the home screen, navigate to the ‘Meetings & Chat’ tab
  2. Find the meeting you’d like to reschedule/cancel
  3. Click on the triple dot menu on the top right
  4. Choose Reschedule or Cancel meeting