5-Jun, 11:30 - 12:00
A Day In The Life of A Future Consumer
Naturally Good Summit
What do consumers want and why – now and in the future?” is the burning question on all our minds as 2023 progresses. Never has there been a more important time to understand current and future trends in consumer and shopper behaviour. Unlike 2022, the next year will be an unusual one with the Australian economy slowing down, many still dealing with covid-19, and consumers demanding more and more and when it comes to privacy. Consumer insight specialist Anastasia Lloyd-Wallis dives into the top three issues we need to consider now and into the future, including the evolution of personalisation, automation and the changing way we shop instore and online, the importance of brand beyond product, and the priority changes we need to start implementing now to remain relevant and competitive tomorrow.
Speaker: Anastasia Lloyd-Wallis, Chief Operating Officer & Head of Consumer Insights, Retail Doctor Group