Important Announcement – Naturally Good 1-2 June 2020 Postponed
After many weeks of monitoring the evolving situation around coronavirus (COVID-19), talking to the industry and consulting with our partners, we have made the difficult decision that Naturally Good will no longer take place on 1-2 June 2020, and the Business Summit will no longer take place on 29 May 2020. The success, as well as the safety, of our exhibitors and visitors, has always been our priority and this continues to be the case.
We put our customers at the heart of what we do, and this decision has been particularly difficult due to the importance of this event to our industry. Many companies rely on it to meet new and current customers. However, following the recent Government advice on social distancing, travel restrictions, and the logistics required before the event, postponement is unavoidable. We are in uncharted territory and carrying on with the current dates would not be in the best interests of you or the rest of our community.
We are committed to finding a solution to deliver an event in Sydney, this year, to ensure business continuity to the natural and organics industry. Details on when and where will be communicated directly with you in the next month. Depending on date and location availability, the event might look slightly different for 2020 but will continue to provide the opportunities to connect suppliers and buyers in the industry.
Please look for important follow up communications from Diversified Communications and vendors that will include logistical details resulting from the postponement. We are committed to supporting the natural and organics industry and our customers by offering the option to credit any deposits towards the future 2020 event.
We fully understand and appreciate the level of planning that is required to attend Naturally Good and would like to thank you – our exhibitors, speakers, partners, visitors, and the venue for your continued support and patience during this difficult time.
We will continue to support our community in any way we can and thank you for your patience and understanding during this challenging time. The strength of this community will persevere beyond coronavirus (COVID-19).
For further information and queries, please contact the Naturally Good team.
Naturally Good Update, 3 March 2020
As we prepare for another successful edition of Naturally Good, we understand that you might have questions about the 2020 event as it relates to coronavirus (2019-nCoV). In following the advice from the Australian Department of Health and the World Health organisation, the organisers of Naturally Good (Diversified Communications Australia) are closely monitoring the current situation and we confirm that Naturally Good 2020 will proceed as planned.
Customers who wish to participate in our events and who are not impacted by travel restrictions are free to do so. Travel advice and entry guidelines varies from country to country and our event attendees are encouraged to check the latest travel advice before making arrangements. Our policies reflect the travel restrictions and guidelines of the Australian government.
We have additional precautionary measures in place, including enhanced cleaning and sanitization across all public areas and customer touch points in the show and we are constantly reviewing our health protection activities, public health messaging, hygiene and medical control measures. In line with official advice, we are not recommending that face masks need to be worn at Naturally Good 2020.
We will remain vigilant and continue to monitor the situation and respond appropriately to protect the health and safety of our exhibitors, visitors and staff. This is our number one priority.
At this stage, the risk of transmission in Australia is low. Australians should therefore be alert but not alarmed.
Diversified Communications has been responding to public safety situations for many years and has an effective crisis management protocol in place. Our team has taken extra precautions this year with vigilance around hand sanitation and respiratory hygiene to ensure your health and safety, and this is outlined in the section below. We have great confidence in our partnerships with the cities and local authorities where our events take place. As this is evolving, we will continue to provide regular updates as and when they become available and will continue to take precautions as recommended by relevant state and federal authorities.
With that being said, we are continuing to plan the very best event possible for you and look forward to seeing you at Naturally Good 2020.
Health and Safety FAQ’s
What are standard recommendations for the general public to help prevent the spread of respiratory diseases like COVID-19?
- The following guidelines are set out by the WHO and the Australian Government:
- Frequently clean hands by using alcohol-based hand rub or soap and water for at least 20 seconds.
- When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw the tissue away immediately and wash hands.
- Avoid close contact with anyone who has a fever and cough or is sick.
- Stay home if you are sick.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Clean and disinfect frequently touched objects and surfaces.
- If you have a fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider.
If you have any concerns that you may get caught up in an inbound or outbound quarantine, or are feeling unwell, you may want to reconsider your attendance at the event.
In line with official advice, we are not recommending that face masks need to be worn at ICC Sydney and experts have warned to avoid handshakes and hugs.
We have additional precautionary measures in place for visitors and employees.
Free standing hand sanitisers will be placed throughout the venue (including at entry points, customer service desks, throughout main corridors and public areas) along with World Health Organisation approved ‘How to hand rub’ signage.
Tissues and bins will be available for their hygienic disposal throughout the venue (as above) along with New South Wales Government ‘Cough etiquette’ signage.
World Health Organisation ‘How to hand wash’ signage and general health and sanitation messaging will be profiled throughout bathrooms across the venue.
There will be enhanced cleaning and sanitization across all public areas and customer touchpoints.
We are constantly reviewing our health protection activities, public health messaging, hygiene and medical control measures.
What are the first signs of infection of coronavirus?
Symptoms may include fever, cough, sore throat, nausea/vomiting, and difficulty breathing. Difficulty breathing is a sign of possible pneumonia and requires immediate medical attention. It can take up to 14 days for symptoms to show after a person has been infected.
What if I have concerns about recent development of symptoms onsite?
Our central point of contact will be at the Organisers office, which is always staffed during show hours. The safety and wellbeing of Diversified Communications and ICC Sydney’s clients, visitors and employees is of paramount importance and remains our top priority.
What happens if detection occurs?
ICC Sydney’s First Aid Responders will handle any suspected cases of the novel Coronavirus on site in accordance with current official guidance from the Australian Government Department of Health and St John Ambulance (NSW). This includes the rapid and safe removal of any suspected case from the venue via the emergency services as an immediate priority, with interim isolation implemented on site as needed to ensure the safety of the patient and public. The removal of any suspected case will be done in consultation with Diversified Communications.
The Department of Health and Human Services (DHHS) will be called to discuss further actions on 1300 651 160.