3-4 Jun 2024
ICC SYDNEY, DARLING HARBOUR

Timetable

Sustainable Salons cares about the impact of every piece of waste that comes from your salon. Hair collected from the salon floor of hairdressers, barbers, and even pet groomers is transformed into new innovative solutions like Hair Booms, which assist in soaking up crude oil spills in our oceans and waterways.

"Having been diagnosed with cancer in 2023, Danielle Lill speaks to some of the skin, hair and body changes, sensitivities, and other cancer related side effects she experienced during and post cancer treatment. She shares valuable insights about what she wishes her beauty service providers knew in order to support her both physically and emotionally at this time.

Look Good Feel Better will launch Style for Cancer, a new initiative in August 2024, created as a direct request from beauty service professional. The campaign will educate and provide style, beauty, and grooming professionals with knowledge and resources, empowering them to confidently support their clients as they navigate cancer diagnosis and treatment.

When it comes to adopting sustainable business practices it can be hard to know where to start. Nearly 50% of consumers globally are choosing to buy from brands with a clear commitment to sustainable retail. Many customers are happy to invest in sustainable retailers. Lottie can talk to retail businesses on how they can adopt sustainable practices to help their business make a bigger impact on their customers with less impact on the planet.

"Claims backed by science. Being specific with marketing terms. Consumer education based on science, Doing the right thing ethically by your customers. Being trasparent, not just honest. And to be clear, this isn’t just another phrase that will be thrown into a pool of marketing jargon. Unlike marketing terms like “reef safe” and “chemical free”, Clean Beauty isn’t just a title, it’s a path forward for the industry.

It’s a way for consumers and customers to understand claims being made and to make informed choices and to feel confident that what they’re buying is what’s best for them."


We are a passionate pioneer in the Blue beauty movement, surpassing clean and green practices with unwavering dedication to sustainability and transparency. Our approach incorporates natural, biodegradable, plastic-neutral, refillable, reusable, upcycled, and recyclable elements, contributing to the preservation of both oceans and lands. For us, the future of beauty is undeniably blue.


Becoming Plastic Neutral is a commitment to measure, reduce, and offset your plastic use. For every kilogram of plastic used by an organisation, one kilogram is collected or recycled on their behalf that wouldn’t otherwise be.

Maintain relevance, uncover opportunities and stay ahead of the curve with this year's essential consumer insights and trends briefing from Mintel. As the Australian market for natural, organic and healthy products matures it’s important to understand evolving consumer behaviour as a predictor of what’s next. Mintel ANZ Country Manager Jacqueline Nunns decodes healthy ageing and how you can help consumers live longer, healthier lives; balancing consumer need for both health and pleasure; a new chapter in mind-body beauty; unlocking the value from new technologies like AI and most importantly; what it all means for your business.

The shop local movement has gained significant momentum in the past few years, representing a shift in consumer behaviour that prioritises community wellbeing, economic growth, and environmental sustainability. And it's not just a passing trend with the Commbank finding more than half of us prefer to shop local for our groceries and other goods since the pandemic. Roz White has built an empire and following on supporting often smaller local businesses as the owner of Whites IGA Group and host of The Locavores podcast. Whites has grown from a small corner shop to a group of multi-award winning, market leading stores with 500 staff that focus on supporting people and the community through their unique ‘Locavore’ program. She talks with FMCG industry advisor and founder of Foodpreneurs Festival Chelsea Ford about the journey, the lessons learnt and the opportunities she sees for Australian businesses in what is undoubtedly the movement of the future.

Running an FMCG business has become more challenging over the last four years due to inflation, interest rates, supply chain challenges and retailer expectations that seem to grow with each range review. Navigating growth in revenue and profitability in these times can be tricky so setting yourself up for success early is critical. Ranged Managing Director Jessica Gordoun hosts a panel of experts across private equity, professional services, brand and retail to share their three-point plan for success. They’ll discuss commercialising your business for different channels, cashflow management, supply, building/leveraging a following, resourcing for growth, and how to execute well across all of your business functions. 


The consumer marketing landscape is more difficult to navigate than ever before with an unprecedented degree of entertainment, education and brand transparency all factors in our purchasing decisions. There’s a lot to navigate in creating content that's amusing, different, entertaining, non virtue signalling, trending, and the list goes on. The expectations of Gen Z and young-age millennials have changed the way brands must engage their communities and sell products, with more than half of those under 30 prioritising TikTok over Google for search. Traditionally a Gen Z platform, TikTok is now impacting the way we need to sell to Millenials, Gen X and Baby Boomers. We’re now all becoming digital natives and the expectations of older demographics are evolving rapidly with those 35 plus now the fastest growing demographic on TikTok. Thomas Moult is Co-Founder and Head of Growth at Buttr Marketing where he’s been responsible for the growth of brands like Hunter, Mukti, and Ecostore. He’ll tie the threads between our changing expectations, the platforms, creative and performance to consistently execute strategies that cut through the noise and scale.

Attention all bulk and organic stores wanting to improve stock control and margin. This is a very practical focused session talking about the nitty gritty of how to manage thousands of product lines including the challenge of bulk foods. The session will include looking at methodical ways to use systems to help predict the right stock levels and what price to sell them at.

When it comes to pain management, different people need different solutions! Not all pain is the same and we all experience pain differently. This presentation looks at types of pain, as well as various approaches that can help customers manage pain using Theracurmin® curcumin, PEA, fish oils and SPMs.


Senquil Eczema Relief Ointment is a unique oil-based formula of 17 plant-derived natural ingredients known for their calming, antimicrobial, hydrating and skin healing properties. Eighty-two percent (82%) of the ingredients in Senquil’s unique formulation are dedicated to these important functions - 50% more than competitive retail products on the market.

Australia’s complementary medicine products make a significant contribution to improving the overall health and wellbeing of Australians and consumers around the world. As the peak industry body representing the sector, CMA will provide an overview of industry developments, new opportunities and trends.

Join us as we delve into the often-overlooked demographic of mature women and their substantial influence in the beauty industry. Discover how Rageism Beauty is challenging stereotypes and redefining beauty standards, showcasing the undeniable spending power and societal impact of this vibrant demographic. Witness a live demonstration as we showcase our products on a member of the audience, highlighting their transformative effects and celebrating the beauty of every age.

As retailers rework their equations around what is profitable to invest in, it’s more important than ever to consider where customer loyalty comes from, how to find and nurture opportunities for growth and how to earn more lifetime value from existing customers.


We define what is fundamental to your retail success and prepare a roadmap to engage and motivate the right audiences. Digital strategy designed to reach your ideal customers.

The team at Green Friday believe that brands doing more for our planet deserve recognition, awareness and a platform to shine. Simultaneously, they believe that consumers deserve the opportunity to make informed decisions about their purchases and to support brands that align with their morals and values.

What skincare should a tween use? From lotions and serums to bold scents and brightly coloured packaging, skincare products now have a huge customer base among tweens.
Companies have racked up more than $9 billion in sales in the past year alone, and social media helps draw preteens in. Often influenced by TikTok 'skinfluencers' and peer pressure into thinking they need it. The key is to keep it simple and without complicated ingredients.


According to the AARP - Women over 50 account for 27 percent of all consumer spending — that’s 3 percent more than men of that age. Forbes has called women over 50"super consumers," because, with "over $15 trillion in purchasing power, they are the healthiest, wealthiest and most active generation in history.


Skincare For Men - The appetite for skincare products amongst men has grown considerably in recent years, and it’s estimated that the male grooming industry has a worldwide market value of over $78 billion. But with any industry boom comes a saturated market, and when it comes to grooming, navigating what products to use is no easy feat. Organic products are all the rage and aside from being more sustainable and eco-friendly, the ingredients used are often more gentle on the skin and less prone to cause sensitivity or an adverse reaction. We’re seeing this a lot with organic deodorants which don’t use synthetic fragrances, but you can expect the use of organic products to grow considerably.

When it comes to pain management, different people need different solutions! Not all pain is the same and we all experience pain differently. This presentation looks at types of pain, as well as various approaches that can help customers manage pain using Theracurmin® curcumin, PEA, fish oils and SPMs.

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